Activating Your Account
Before you can use your ECom username or WIU email account, you must activate your account.
- Visit GUAVA at www.wiu.edu/guava
- Select 'Account Activation'
- 'Account Activation' screen will prompt you for your;
- Ecom username: This is the username received in your enrollment packet or from your department.
- WIU ID Number: Do not include spaces/dashes. This number is included in your enrollment packet or available from your department.
- Birth date: Note the format: YYYYMMDD
- ECom Password: Enter a new ECom password. It must contain at least 2 letters and at least 1 number.
- Security Questions
- Select 'Submit' to process your info.
- You should see a confirmation message that your password was successfully changed.
Questions? Call Support at (309) 298-2704.