Social Media Community Guidelines for the WIU Community
Through our WIU "Official News" Facebook Page and other social media platforms, our goal is to promote WIU, as well as provide the WIU community and those interested in WIU with a platform on which they can share content, ideas, and experiences, as well as ask questions and find helpful information. We try to provide accurate information and reasonable, transparent answers to questions and concerns. We encourage respectful dialogue, and we ask that you adhere to the following guidelines. We reserve the right to remove posts that don’t comply.
Western Illinois University is committed to the civil, thoughtful discussion of opposing ideas. It is fine to voice a complaint or disagree with another post and/or comment, but please do so in a civil and constructive manner. Obscene comments; personal, name-calling oriented attacks; and defamatory comments about any person, group, organization, or belief will be removed.
Please know your facts before you post. We reserve the right to correct or remove factual errors.
Focus on WIU, Don't Spam
Please keep your posts relevant to WIU and its students, faculty, staff, and alumni. Don’t use the WIU "Official News" Facebook Page or other social media accounts to promote businesses, causes unrelated to WIU, or political candidates. We will remove all commercial or political advertisements from the Facebook page, and we will not share posts unrelated to WIU via other social media platforms. If you are part of the WIU community, please feel free to link to your WIU-affiliated event, group, etc., on the Facebook page and to tag @WIUNews (on Twitter) or @WesternILUniv (on Instagram).
Repeated posts of content of the same nature, those posts/comments that are deemed abusive or harassing in nature, and those posts/comments that can be considered libelous, will be removed and the user may be banned from posting on the WIU "Official News" Page.
Posts by WIU "Official News" Facebook Page administrators may include links to WIU-affiliated content; non-WIU affiliated content posted may be removed by the page administrators.
Your comments are visible to anyone who can view the Facebook page in a web browser (the page is open to all). Do not include your phone number, e-mail address, or other personal information in a post. For private or individual requests, send a message to TE-Koltzenburg@wiu.edu or DR-Shinberger@wiu.edu
Posts by WIU "Official News" Facebook Page, @WIUNews Twitter feed, and @WesternILUniv Instagram account will appear next to the official page icon. Other comments on the site do not necessarily reflect the opinions of WIU. You are legally responsible for the comments you post.
By posting comments or links on the WIU "Official News" Facebook Page, you give WIU the irrevocable right to reproduce, distribute, publish, display, edit, modify, and otherwise use your submission for any purpose in any form and via any media.
You also agree that you will not:
- post content that infringes any third-party rights, including intellectual property, privacy, or publicity rights.
- post unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, libelous, or hateful content, as determined by our sole discretion.
- post content or material that would compromise another individual's safety, privacy or security.
- post ads or solicitations of business.
- post the same note more than once ("spam").
- post chain letters or pyramid schemes.
- impersonate another individual.
- allow another individual or entity to use your identification for posting comments.
If you have any questions about the WIU "Official News" Facebook Page (facebook.com/wiu.edu), @WIUNews Twitter feed, or @WesternILUniv Instagram account, please send a message to the site administrators at: TE-Koltzenburg@wiu.edu or DR-Shinberger@wiu.edu . (Please send queries about the Western Illinois University-Quad Cities Facebook Page and other WIU-QC social media accounts to Karin Chouinard at KK-Chouinard@ wiu . edu .)
Although Facebook and other social media platforms are certainly used as a promotional tool for the University, based on the make up of the audience of each medium we use (e.g., Facebook, Twitter, Instagram, YouTube, etc.), we post and share content targeted toward each platform's audience demographics whenever possible.
Because of the varied demographic make up of the followers of Western on Facebook, it has been the mission of University Relations staff to use this medium to share Western's story "visually," e.g., to share student, alumni, faculty, and staff achievements and accomplishments; to show photos of campus; to share "quirky" posts; to engage followers with trivia and information about WIU's history and traditions, etc. We do not typically use this forum to promote upcoming events; however, we encourage taking photos of events while they are occurring (e.g., to share a #WIUNow event or activity) or in a timely manner after an event to promote on Facebook.
If you take photos at an event and post on your department's or area's page, we will do our best to share it with Western's followers through WIU's "official" Facebook page.
University Relations provides various avenues/methods for promoting upcoming programs and events, including the social media platform Twitter. When University Relations posts a press release, it is also pushed to the University's Twitter account.
Larger-scale events are often posted on the News section of the Western Illinois University home page, which is comprised of news that affects our campus community. All press releases are sent to local/regional and campus media, as well.
Additionally, the WIU home page is one of the major avenues of communication (along with the news site at wiu.edu/news) to keep our campus communities (and local communities) informed about events, programs, resources, as well as about other pertinent University information.
The photo rotations on the home page are both designed to highlight programs, photos, information, events, etc., that would be of interest to prospective students (and families), while the "Spotlight" section is intended to reach prospective students and current campus community members.
Web Support Services is always seeking Spotlight features. These events can be directed to Web Support at firstname.lastname@example.org.