Complex Director

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The Complex Director is an integral part of University Housing and Dining Services at Western Illinois University. Complex Directors oversee functions of residential complex including supervision, community development, administrative, and crisis response. The Complex Director collaborates closely with other members of the University Housing and Dining Service team, numerous Student Services departments, as well as faculty and staff throughout Western Illinois University.

Supervision

• Direct supervision of 2-3 graduate assistants
• Indirect supervision of 20-30 undergraduate staff members and full-time Residence Hall Clerk
• Recruit, hire, train, and evaluate graduate and undergraduate staff members.

Community & Student Development

• Provide leadership in promoting an atmosphere of inclusion for diverse student body and staff within the complex that supports academic achievement and fosters responsible decision-making.
• Coordinate community and student development through service learning initiatives, social and educational programming, human issues education, faculty involvement programming, and the development of living learning communities.
• Provide advice and counsel for individual students, student leaders, and student groups.
• Educate residents through judicial conferences on the Student Conduct Code and Housing Policies.

Administrative

• Coordinate the administrative functions of a residence hall complex, which include: facility management, maintenance, information desk operations, student employment, and payroll budget.

Crisis Response

• Provide crisis intervention and emergency response by participating in an on-call duty rotation for complex.
• Ensure effective follow-up and referrals when necessary.

Additional Opportunities Include

• Serve as a chairperson/member to departmental and campus committees.
• Instruct a credit-bearing training course for Resident Assistants or University 100 Course for first-year students.

Recruitment Timeline

• January - February: Applications accepted and reviewed
• February - March: Telephone interviews scheduled
• April: On-campus interviews begin
• June - July: Complex Director start date

Questions? Contact Jessica Butcher at JJ-Butcher@wiu.edu or 309-298-2293

Assistant Complex Director

Visit College Student Personnel Website Job Description (PDF)

The Assistant Complex Director is an apprenticeship in the operation of a residence hall program and involved various administrative and management functions as well as all areas of student development. As an assistant to the Complex Director, the ACD position provides opportunities to learn and develop the expertise and skills needed to function effectively in a residence hall environment, a student services division, or any similar organization. Assistant Complex Directors directly supervise student staff, provide advice and guidance, participate in departmental committees, and have opportunities for ongoing professional development.

Oshkosh Placement Exchange Recruitment Timeline

• October 25, 2023- March 1, 2024: To be considered please contact Jessica Butcher at JJ-Butcher@wiu.eduu or 309-298-3320
• July 26 2024: Assistant Complex Director start date

Questions? Contact Jessica Butcher at JJ-Butcher@wiu.edu or 309-298-3320

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GFH Resident Manager

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As a member of the Graduate and Family Housing staff team, the Resident Manager will strive to create a community that will enhance a student’s academic, developmental, and personal lives, and that will support the purposes and goals of University Housing and Dining Services and Western Illinois University. The Resident Manager must understand and relate to the unique needs of married students, single-parent students, married students with children, non-traditional students, and international students. This is a live-in position with a general understanding of 24 hour coverage, but with general daily hours of 8:00 am - 6:00 pm. The Manager reports directly to the Director of Residence Life.

Questions? Contact Jessica Butcher at JJ-Butcher@wiu.edu or 309-298-3320

View student employment opportunities as an undergraduate student.

Supervision

Our Complex Directors and Assistant Complex Directors are exposed to multiple opportunities to supervise and develop teams. Complex Directors directly supervise between two and three graduate practitioners who are supervisors to student staff members. Complex Directors also supervise a full-time residence hall clerk who assists with the administrative operation of the complex. Assistant Complex Directors have opportunities to supervise Resident Assistants and Desk Assistants, as well as work closely with the overall complex team.

Teaching Experience

Complex Directors and Assistant Complex Directors have opportunities to teach a credit bearing course in the spring semester focusing on the development of new staff members for University Housing and Dining Services. Staff teaching are paired in teaching teams to deliver engaging course materials designed to prepare our students for success in their future leadership positions.

Professional Development

University Housing and Dining Services is committed to the ongoing professional development of our full-time and graduate staff members. Through on-campus developments, departmental professional development sessions, and opportunities to attend regional professional organizations, Complex Directors and Assistant Complex Directors are able to develop their skills and interests beyond their positional responsibilities.

Committee Involvement

Complex Directors and Assistant Complex Directors have options to serve on departmental, unit, and campus-wide committees based off their interest and departmental need. Departmentally, team members are involved with options including recruitment, training, social justice education, academic initiatives, large-scale initiative development, and many more. Options for involvement are found throughout Western Illinois University and staff are encouraged to have multiple experiences.

Additional Information

Complex Director candidates can find more information on university benefits associated with being a full-time staff member on WIU’s Human Resource Webpage.

Assistant Complex Director candidates can explore information on the Graduate Studies Webpage for more information about benefits and funding for graduate school.

Working with University Housing and Dining Services can lead to great things! See what our current and former staff members have to say about WIU and working for UHDS. 

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Western Illinois University currently provides housing for students in six different residence halls buildings, with a 2 year live-on requirement (or 60+ credit hours). The halls are broken into 3 different communities: Corbin & Olson Halls (COOL), Lincoln, Washington, & Grote Halls (Linc-Wash-Grote), and Thompson Hall. From move-in to graduation, the residence halls at WIU provide students a place to build friendships and memories that last a lifetime. Each residence hall is more than a building; it's a community for students to connect and flourish.

If you want to learn more about each hall, please visit wiu.edu/residencehalls.

Staff Apartments

Each staff apartment is different and unique in its own way. Below is an example of two of our staff apartments.

We pride ourselves on providing a supportive environment within the halls that encourages academic success and collaborative learning experiences. WIU students have the opportunity to live in supportive communities where they can learn and connect with other students who share the same interests or major. Our current Living Learning Community (LLC) offerings are Agriculture, Broadcasting & Journalism, Business Studies, CLASS (Community of Liberal Arts and Sciences Students), Education, Fine Arts, Honors, ROTC, and STEM. and Transfer Year Experience. Our Interest Communities include International, Open Housing, Transfer Year Experience and 21 Plus. 

For more information about our LLCs, please visit https://www.wiu.edu/student_success/housing/themed_communities/index.php.

All of our Assistant Complex Directors and Complex Directors are considered live-in staff. Hear from our past and present live in staff members below.

Take a tour and learn more about Macomb here. Macomb is situated in McDonough County, or what some call Forgottonia, Illinois. There is so much to do, see, and be a part of in the area. Everything you could want to know about Macomb and the surrounding area can be found at visitforgottonia.com.