University Policies

Approval Date: 07/02/2020
Approved By: President

Policy on Advance Payments/Overpayments

All personal payments will remain on the student account for a minimum of 10 business days before a refund will be processed. Refunds will be sent directly to the student, unless the credit is a result of an overpayment from a third-party vendor.

Wire transfers from international students will only be processed through University approved third-party vendors. Currently, this includes Flywire, but additional vendors may be added at a later date. This allows the University access to track incoming wires, as well as refund wires directly to the initial payor.

Overpayment less than $5,000

WIU will post the full payment to the designated student’s account and hold the credit balance on the student account for a minimum of 10 business days. Upon the student’s verbal or written request, WIU will refund the credit balance via direct deposit to the student’s designated bank account on STARS.

  • Overpayments received via credit card will be refunded back to the original credit card if the student had a zero balance at the time of the credit card payment and no additional charges are pending. Prepay students are exempt from this condition.
  • Overpayments received via wire transfer from Flywire will be refunded back to the original payor unless the student can prove the money is for educational expenses.

Overpayment of $5,000 or more:

  • WIU posts the full payment to the designated student’s account and will hold the credit balance on the student account for future semesters or charges.
  • If the student graduates of leaves the University before the credit is exhausted, the credit balance will be refunded to the student either via direct deposit to the student's designated bank account or by check to the student and mailed to the student address on file.