Western Illinois University: Macomb Campus
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Access Services consists of the following units: Circulation, Interlibrary Loan (ILL), Reserves, and maintenance of the Stacks, Periodicals, and Media collections. The unit is located on the second floor level of Malpass Library. Its functions include: checking books in and out, processing ILL requests, administering the Reserve collection, book re-shelving and stacks maintenance, overseeing copiers and vending machines on first and second floors, and answering general questions.
Mission Statement and Philosophy
"To assist users by providing access to library materials through efficient, on-going bookstacks management and effective circulation procedures. To offer quality service in a pleasant helpful and timely manner." In fulfilling our goal of providing first-class service to our patrons we are constantly balancing two opposing but inter-related concepts - Access and Control. We wish to provide equal and easy Access to all the information of which we are custodians. At the same time we need to exercise Control to ensure our materials are returned and available, not abused or stolen, - hence the need for policies, procedures and fines.
Access Services Desk is open when Malpass Library is open to answer general questions for library users.