Faculty Frequently Asked Question Summary

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• I've migrated my courses, why can't students see my class?

• How do I share access with a teaching assistant or designer?

• How can I remove students from the gradebook that have dropped the class? I thought they should be removed automatically when they dropped.

• I've posted grades with comments, but my students can't see them. How can I make them show?

• Where can I go to edit an announcement?

• When my students are submitting an assignment through the assignment tool, underneath the instructions, it reads "Attachments: None" even though they have added an attachment. Why?

• How can I make a section backup?

• How can I get multiple sections of students into one WesternOnline section? That way I only have to keep content updated in one place and my students from different sections can interact.

• How can I delete the "Midterm" and "Final" columns from my gradebook?

• How do I re-release my quiz so that ONE student can make it up?

• Who is this DEMO Student in my course?

• How can I avoid those security checks every time I log on to WesternOnline?

• Why can't my Teaching Assistant (TA) see the Grade Book?

• I tried to activate a new section, but my course was not listed on the activation form. What is the problem?

• I can only see a portion of my class list in my Grade Book, where are the other students?

• How do I change the dates students have access to my section?

• I clicked a document link in my course and nothing seemed to happen. What is the problem?

• I'm encountering a minor annoyance in that quizzes and assignments I've deleted still show up as columns in the grade book. I created a fake quiz with no questions, deleted it, and now can't get it out of the gradebook. Any thoughts?

• What is the maximum size of an attachment in the discussion board?

• After a few questions on an assessment (exam or quiz), my students complain that the quiz locks up. What can I do?

• How do I post an assignment after the time allotted has passed?

• How do I update my Java software?

• How can I add all of the scores of one student together so I can get the total score of that student?

• What is the preferred browser for WesternOnline?