Administrative Services

University Union Services

The University Union and the various operations it houses provide the campus community with a wide variety of services.

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The Union Service Center

Telephone: 298-1941

The Union Service Center sells bus tickets as well as provides a check cashing service for students, faculty, and staff of the University. The maximum amount of a check cashed is $100.50 per check (which includes a $.50 check-cashing charge) unless otherwise approved by the supervisor on duty. Students, faculty, and staff must have a current valid WIU identification card.

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University Union Guest Rooms

Telephone: 298-1941

University Union Guest Rooms function as a service facility in meeting various needs of the University campus and the community. 29 rooms are available to provide overnight accommodations. Call the guest room supervisor at the Union Service Center for rates and reservations.

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Office of Conference and Event Services

Telephone: 298-2421
Fax: 298-2899

The Office of Conference and Event Services (OCES) in the University Union schedules events in the Union, Western Hall, and Conference facilities, as well as all non-athletic outdoor events. The events range from daily meetings and activities to camps and conferences, wedding receptions, and banquets. The office works closely with many campus departments to ensure that each event showcases the campus of Western Illinois University.

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University Union Bookstore

Telephone: 298-1931
Fax: 298-2931

The University Union Bookstore sells textbooks, paperbacks, books by Western Illinois University authors, reference works, study guides, teaching aids, computer software and accessories, and a complete line of office and art supplies, cards, and stationery, Western Illinois University souvenirs and gifts, electronic equipment, and sportswear. The Bookstore will also special order any book in print.

The Bookstore is available at the QC campus three times per semester to sell textbooks to Quad Cities students. For information about textbook sale & return dates and times, contact Quad Cities Office of Academic & Student Services, 309.762-9481.

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Dining Areas

The Food Court includes the following dining areas:

  • Wi Amigos - This shop features Mexican cuisine prepared fresh daily for a quick stop for lunch and between classes.
  • Sbarro - Enjoy our dining area while you have pizza, pasta, or other menu choises from Sbarro.
  • Burger King: 298-1999 - Burger King is located off the concourse on the Union's ground floor and offers fast food service of favorite burgers, sandwiches, fries, salads, beverages, and breakfast items. This area has long been a favorite gathering place for students, faculty, staff, and guests.
  • 1864 Bistro: 298-1292 - Located in the Lamoine Room, a more traditional dining experience with a varied menu is offered. Reservations can be made by calling 298-1292. Walk-ins are welcome.
  • One Stop Rocky Shop: 298-1292 - THE ONE STOP ROCKY SHOP is a convenience store with groceries, sundries, over-the-counter medications and a large selection of great tasting items that you can "eat on the run".
  • Starbucks: 298-1292 - Starbucks offers flavored coffees, herbal teas, and pastries as a quick refreshment for those "on the go."

General Manager of Dining Services: 298-1292
University Union Food Service Office: 298-1292

Food Service in the University Union shall be exclusively provided and administered by Sodexo Campus Services. Reservations may be made with Sodexo Campus Services, located on the first floor, northwest corner, of the University Union.

The final number attending the food service event must be confirmed at least 72 hours in advance. The charge for meals is based on this guaranteed number. Prices quoted are exclusive of sales tax. Gratuities are not expected.

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Recreation Areas

Billiards Room and University Bowling Center
Phone: 298-1991

The Billiards Room is located adjacent to the Bowling Lanes on the basement level of the Union. This facility provides electronic games, billiards tables and an area for scheduled entertainment.

Sixteen lanes featuring automatic scoring, certified by the American Bowling Congress, provide year-round recreation for individual and league bowlers. Located on the basement floor of the Union, the Union Bowling Center offers storage lockers, vending machines for snacks and beverages, and shoe rental. Special parties can be arranged in this area.

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Office of Student Activities

Telephone: 298-3232
Fax: 298-2879

Professional staff in the Office of Student Activities provide students with practical, educational, and leadership experiences that compliment their traditional classroom education by providing assistance to individual students and student organizations in the planning, implementation, and evaluation of their cultural, social, and educational programs and services.

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Student Assistance and Parent Service Center

Telephone: 298-2092

The Student Assistance and Parent Service Center (SAPSC) is a one-stop shop for the University. The Center provides students and family members with information, services, and resources in one central office location. The Student Assistance and Parent Service Center offers assistance and support to parents and family members throughout the students' college experience. Some of the services provided to students include: assistance in applying for financial aid and scholarships, accessing STARS, seeking password and PIN resets, obtaining ID cards, adding flex points, purchasing parking permits, registering for classes, updating student and address information, completing enrollment verification forms, clarifying policies and procedures, and returning paperwork for many offices on campus.

The intent of the Student Assistance and Parent Service Center is to be the resource center for our veterans of the military or current military members who have questions or concerns during their exploration or tenure at the University. This assistance may include information about admissions, articulation, transfers of credit, federal student aid, community resources, University policies, Illinois Department of Veterans Affairs services, and the GI bill.

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