University Counseling Center

Welcome to the University Counseling Center

The University Counseling Center (UCC) provides free, personal counseling services to currently enrolled Western Illinois University undergraduate and graduate students.

The UCC also provides psychological and learning problems assessments.

Throughout the academic year, the UCC offers the WIU Community a wide array of educational programs such as sexual assault prevention, healthy relationships, relaxation, and other topics.

The UCC is accredited by the International Association of Counseling Services (IACS). The counselors hold masters or doctoral degrees and are certified or licensed in counseling or psychology.

UCC Hours:

  • Monday through Friday: 8:00 a.m. to 4:30 p.m.

Summer Hours:

  • Monday-Friday: 8:00 12:00 noon and 1:00 p.m. to 4:30 p.m.

Scope of Services

The WIU Counseling Center offers initial assessment appointments, short-term individual counseling, crisis services, group counseling, workshops, outreach programming, consulting and referral services. For individual therapy, the UCC utilizes a brief, solution-focused counseling model in which individual therapy sessions are offered on a time-limited basis. Students whose needs fall outside the scope of services or scheduling availability are referred to community resources. The Counseling Center provides referral services after the initial session or as counseling factors become more apparent during the course of service. The UCC also offers one-on-one stress management skills appointments. Students are also able to utilize the Joy Room as a way to help manage stress during the hours the UCC is open. The Joy Room includes a massage chair, a blue light, and a private space to engage in relaxation skills. Students are free to participate in an unlimited number of group therapy sessions and workshops.                

Emergency appointments are available each day at 11 AM and 3 PM for students needing immediate attention.

The UCC also works closely with Beu Health Center to provide medication services and provides limited testing services for ADHD and learning disabilities.

Some of the concerns commonly addressed at the UCC:

  • Personal Concerns: Stress, anxiety, depression, anger, loneliness, guilt, low self-esteem, grief
  • Relationship Concerns: Romantic relationships, roommate problems, family problems, social life
  • Developmental Concerns: Identity (e.g. personal, cultural, sexual orientation, gender identity), adjustment to college, healthy lifestyle choices, decisions, life transitions
  • Substance Use: Concerns related to alcohol or other drug use/abuse
  • Academic Concerns: Performance anxiety, perfectionism, academic difficulties
  • Other Concerns: Effects of trauma, sexual assault, abuse, concerns from childhood or adolescence, body image, food preoccupation

Some of the issues addressed through referral to services outside of the Counseling Center include:

  • Frequency: When you feel like you need to be seen individually once a week or more often.
  • Chronicity: When suicidal thoughts or desire to self harm won't subside
  • Progression:When symptoms get worse despite following through with the treatment recommendations.
  • Motivation: When ambivalence about changing is very high and you are not sure you are ready to do things differently.
  • Momentum: If you have a strong relationship with a counselor and you are making positive change, you may want to consider continuing ongoing treatment with that provider.
  • Legal Issues: Request for formal psychological evaluation for the purpose of employment clearance, determining eligibility for vocational rehabilitation or disability benefits, or documentation for emotional support or service animals.


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Contact Info

University Counseling Center
Memorial Hall 1st Floor
1 University Circle
Macomb, IL 61455

Please call to schedule an appointment. Appointments cannot be made through email.

Phone: (309) 298-2453
Fax: (309) 298-3253