Western Illinois University: Macomb Campus
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University Housing & Dining
Residence Hall Services and Information
Accessible Residence Halls for Students with Disabilities
WIU has made a conscientious effort to make the campus as accessible as possible. At the present time, Corbin/Olson, Washington, and Grote Halls are designed to accommodate students with disabilities.
If you have any questions or concerns with regard to accessibility, please feel free to contact UHDS, your Complex Director, or your RA. Every effort will be made to make your living arrangements as comfortable and convenient as possible.
Air-Conditioning and Heating
All halls are equipped with air-conditioning and heating. When the air-conditioning or heating is on, keep windows closed so that equipment can operate efficiently. The Physical Plant will be called in to check the cooling/heating equipment if the room temperature is outside of established parameters. If you believe your room temperature to be outside of these parameters, check-out a thermometer at your front desk to take a temperature reading in your room and report your findings to our facilities staff.
Bicycle racks are available outside each residence hall. Bicycles are not allowed in buildings. Storing or parking bicycles in rooms, hallways, or lounges is prohibited.
Break Housing Information
Halls close at 7:00 pm on Friday, November 22, for Thanksgiving Break.*
Halls re-open at 10:00 am on Sunday, December 1.
Halls close at 7:00 pm on Friday, December 13, for Winter Break.*
Halls re-open at 10:00 am on Sunday, January 12.
Halls close at 7:00 pm on Friday, March 7, for Spring Break.*
Halls re-open at 10:00 am on Sunday, March 16.
* Short-term extended stays are available for each closing period. Contact your Complex Director for more information.
Students have the option to stay on campus during break periods (Thanksgiving Break, Winter Break, Spring Break, and inter-sessions). Break housing is available in Olson Hall.
The four options for break housing are as follows:
1. August Inter-Session (end of summer school through start of semester)
2. Thanksgiving Break & Winter Break through December 31
3. Winter Break (starting January 1) & Spring Break
4. May Pre-Session (end of semester through start of summer school)
There will be additional rates for each break housing session, automatically billed to your student account. All students must sign up for break housing 48 hours prior to the housing period start by calling 309-298-2461. For instance, if you want to stay for the Thanksgiving Break, you will need to notify UHDS by Wednesday, November 20.
If you live in Olson, you have the option to stay in your room. If you live in another residence hall, you will be given a room in Olson Hall to stay in during the break period. Break period sign-up is first-come, first-served and has limited availability.
Computer Lab Locations
Four computer labs for residence hall students are located in Corbin/Olson, Lincoln/Washington, Tanner, and Thompson Halls. All labs are equipped with variety of workstations and laser printers.
The custodians (known as building service workers at WIU) are responsible for cleaning and maintaining the public areas of the halls, laundry rooms, recreation rooms, special study areas, and restrooms (with the exception of Caroline Grote Hall). Each building service worker is assigned to maintain several floors. Students are responsible for maintaining a clean room. Access to facilities may be restricted during daily cleaning or periods of maintenance.
Information Desk Services
Each hall has an information desk that offers a variety of services and provides part-time employment for students. The information desk provides general information and serves as a center for mail distribution, lost and found items, lost key reports, and the checkout for various equipment and table games. If there is an emergency, you should contact the desk if your RA is not available.
Luggage Storage Rooms
Limited space is available in these rooms on each floor for your luggage and other items (e.g., trunks and large appliance boxes such as for your stereo, television, or refrigerator). All other items (e.g., packing boxes or mattresses) must be stored in your room. Items of value cannot be stored in luggage storage rooms. Be sure to label everything to prevent property loss. The storage rooms are kept locked. If you desire to remove anything, you need to make arrangements with your RA. Although the University will exercise all reasonable efforts to protect student property, the University is not liable for loss of, theft of, or damage to any property belonging to residents. Students are encouraged to carry personal property insurance.
United States Postal Service
Every day (except Sunday and legal holidays), U.S. mail is delivered to each of the residence halls. Mail is sorted and placed into student mailboxes when it arrives. Mailboxes are located near the information desk in each hall. There is one mailbox per room, and your room number corresponds to your mailbox number. Your room key opens your mailbox. A U.S. Post Office drop box is available at each information desk for outgoing letters and items with appropriate postage.
Packages, Registered Mail/UPS/FED EX, etc. – Packages, Registered Mail/UPS/FedEx deliveries, etc., which are delivered to the residence hall and signed for by UHDS hall/desk staff, cannot be refused for delivery by the student to whom it was sent. Any items that the student wants to return must be accepted by the student and then returned through that company’s regular procedures. Students will be notified when a package or registered mail is available for pickup. We do not accept outgoing pieces for Federal Express, UPS, DHL, Airborne Express, or any other parcel service. Students who are unsure about postage should take the item to the U.S. Post Office.
Mail Forwarding – If you are leaving the residence halls for any reason, please provide the Office of the Registrar with the correct forwarding address. Students who move during the school year will have their first class mail forwarded to them by the information desk staff using our mail forwarding system. Standard (formerly bulk rate) mail and merchandise sent by commercial companies cannot be forwarded. It is the student’s responsibility to notify companies, friends, and family of his or her new address to guarantee continued delivery of all mail.
Mailing Tips – Have correspondents use your full name on the envelope rather than a nickname or joke name. This will cause less confusion if the mail must be forwarded. Cash is never safe to send or receive through the mail. Remind friends or family to send a check or money order when sending money.
Proper Mailing Addresses – Be sure to use the proper mailing addresses when mailing to residence hall students.
Thompson Hall Room 313
1200 N. Western Ave.
Macomb, IL 61455
Individual hall street addresses should include the following:
Name Name Name
Corbin Hall Room ____ Olson Hall ____ Thompson Hall ____
410 N. Western Avenue 400 N. Western Avenue 1200 N. Western Ave.
Macomb, IL 61455 Macomb, IL 61455 Macomb, IL 61455
Name Name Name
Lincoln Hall Room ____ Washington Hall Room ____ Grote Hall Room ____
700 W. Adams Street 710 W. Adams Street 720 W. Adams Street
Macomb, IL 61455 Macomb, IL 61455 Macomb, IL 61455
Name Name Name
Bayliss Hall Room ____ Henninger Hall Room ____ Tanner Hall Room ____
720 W. University Drive 730 W. University Drive 740 W. University Drive
Macomb, IL 61455 Macomb, IL 61455 Macomb, IL 61455
Mail Distribution of Special Items
Special items (e.g., flowers, candy, stuffed animals, flyers, etc.) are hand-delivered to the information desk for distribution. These are items that have not gone through campus mail or the U.S. Postal Service. These items must meet the following guidelines:
• Items provided by the hall’s student government or Resident Assistant for their respective hall need to be approved by the Complex Director.
• Items provided by registered campus organizations must first be approved for distribution by UHDS in Seal Hall. Items will be distributed from Seal Hall to the buildings.
• Approval for delivery must be requested from and approved by the appropriate UHDS staff member at least five working days before the distribution date.
Maintenance request forms are available online at wiu.edu/housing. Choose the hall you live in, and fill out the online form. Repairs are completed on a priority basis. Should the repair work not be completed within a reasonable period of time, contact the Residence Hall Clerk or your Complex Director.
Personal Property Retrieval
If you drop something down an elevator shaft, plumbing fixture, trash chute, or heating/cooling unit, the repair person will attempt to retrieve your belongings as soon as possible. Items will be retrieved at your expense. These charges apply whether or not the repair person is successful in retrieving the lost item.
Room and Access Keys
Bent or Broken Key Replacement – The Physical Plant, at the request of the residence hall staff, will replace bent or broken keys. The damaged or broken key must be turned in to the Residence Hall Clerk.
Lock Repair – If your lock malfunctions or is damaged and the situation created affects the safety and security of you and your belongings, a locksmith will repair the problem. If the repair is necessary due to a malfunction of the lock, there will be no charge. If the repair is necessary due to vandalism or misuse, there will be a charge to you or the floor, depending on the circumstances.
Lost Keys and Use of Temporary Keys – Residents are issued a key for their room and a hall access key that become their responsibility. If a resident loses his or her keys, he or she must request a lock recore through the residence hall clerk or head staff. This should be done as soon as possible to protect personal belongings and can be completed with one roommate’s request.
Room Consolidation and General Policies and Procedures
If one occupant of a double room moves, the other occupant, at the discretion of the University, may (1) purchase the room as a single unit, (2) remain in double-room accommodations with a new roommate of his or her choice, (3) be assigned to another double room, or (4) be assigned another roommate by the University. This assignment could happen at any time.
It is the policy of UHDS to offer you the option of a single room whenever possible. If you wish to have a single room, see your Residence Hall Clerk when you receive your consolidation letter.
A flexible room/roommate change policy exists at WIU. During the open room change period, you may move anywhere on campus (depending on the availability of space) by contacting your Residence Hall Clerk. You will be assessed a $25 charge for an improper room change if (1) you fail to contact your Residence Hall Clerk before making a room change, (2) you change rooms before the open room change period, or (3) you do not move by the date indicated.
Rooms becoming vacant will be offered to those students on the Single Room Waiting List. Two students living in separate rooms may move from their separate rooms into an empty room ONLY IF the completed move results in the same number of openings for single rooms for those on the waiting list or if there is no one on the Single Room Waiting List. Roommates who wish to move into an empty room anywhere on campus may do so during the open room change period at the discretion of the Complex Director.
Residence Hall Release
If you are a single freshman or sophomore student (as defined in the Undergraduate Catalog), you are required to live in University residence halls. All exceptions to this policy must receive approval by submitting a petition request to UHDS in Seal Hall.
The application/contract for residence hall accommodations is a binding legal agreement. The Residence Hall Application/Contract is for one academic year. Releases will be considered only if extenuating circumstances prevail. There must be sufficient rationale and documentation to justify a release from the application/contract.
For fall 2013, contracts became binding May 1, 2013, for new students and March 1, 2013, for returning students.
If a decision to grant a release is made, a contract breakage fee will apply and your account will be billed. Check with the UHDS office in Seal Hall for the exact fee. In addition, the terms and conditions of residency will continue to apply. The decision regarding whether or not a petition for contract release is granted and a penalty assessed will rest with the Assistant Vice President for Student Services—UHDS or his or her designee.
Single- or Double-Room Accommodations
Rooms are designed for either one or two people.
Single-room accommodations are available in most buildings. Single rooms are available at an additional cost, are based on contract number priority, and are assigned based on space availability. Every effort is made to accommodate those students wanting single rooms. Those interested in a single room can log onto STARS and place themselves on the Single Room Waiting List.
Many students on campus choose to reside in double-room accommodations. Living cooperatively with a roommate presents both a challenge and the advantage of sharing the residence hall experience with another person. For many students, the sharing of college life with a roommate is one of their most memorable experiences of WIU.
Telephone access is available in each residence hall room; however, the line must be activated by the student and will include a monthly charge. If you would like to activate your phone line, simply call Western Telephone Services (WESTEL) at 309-298-2701. If you choose to do so, the following apply:
• On-Campus Telephone Calls – You may dial the rooms of other residents and campus offices by simply dialing the correct five-digit number (8-xxxx). Residence hall telephone numbers do not correspond with room numbers.
• Off-Campus Telephone Calls – To reach a Macomb number, dial “7” and then the desired seven-digit number.
• Long-Distance Calls – Long-distance, direct-dialing calls may be placed from your room phone if you have an access code issued by the WESTEL office on campus.
• Floor Phones – On certain residence hall floors, a phone has been added for emergency or general use.
All halls have TV outlets in each room that are connected to an SMATV (Satellite Master Antenna Television) System. A channel guide is available on the UHDS website at wiu.edu/housing.
Use of Residence Hall Facilities
Residence hall facilities are reserved for the exclusive use of residence hall students and residence hall-related groups. These facilities are not intended for use by outside groups. Residence hall facilities are for use by residents of the complex in which the facility is located. The only groups that can use the facilities are staff, hall governments, and their subsidiaries (i.e., social committee, floor, and government-sponsored activities). The following is a list of guidelines for the reservation and use of facilities:
• Approval of events in public areas will be granted by the Complex Director.
• Groups of 20 or fewer floor residents can use public area facilities with permission of the Complex Director.
• There may be no more than one guest for each floor resident in attendance.
• All functions should be finished and cleaned up by midnight
• Academic departments or other University organizations that would like to schedule residence hall facilities must receive approval from UHDS staff in Seal Hall. UHDS will contact the appropriate Complex Director for scheduling.
Termination – Regardless of approval, events may be terminated if those attending act in an unreasonable manner or if a violation of University regulations occurs. The event may be terminated by residence hall staff, hall government leaders, and/or the sponsors of the event.
Damages – Any damage done to University facilities as a result of a scheduled event will be billed to the group sponsoring the event if the individual(s) causing damage cannot be identified.
Clean-up – The sponsoring group will be responsible for cleaning up after the event and returning the area to its original condition. If clean-up does not take place, a clean-up charge will be assessed to the sponsoring group. (The charge will be determined by the amount of time required to clean the facility.) Guest Procedure – Each resident is responsible for his or her behavior and for the behavior of his or her guests.
Students pay for what they eat and can eat anywhere on campus.
WIU uses a declining balance system for meal plans. When a student purchases a meal from a dining facility, the charge for that meal is deducted from his or her account.
Residence Hall Convenience Stores (C-Stores)
C-stores are located in Thompson, Tanner, Lincoln/Washington/Grote, Corbin/Olson, and The One Stop Rocky Shop in the University Union. The C-stores offer an extensive selection, including pizza delivery (except University Union location); Simply sandwiches, salads, and desserts; grocery items, including cereal, milk, lunch meat, frozen entrées, soups, canned goods, and baked goods; snack items, including candy bars, chips, cookies, and ice cream; and sundry items, including personal hygiene items and laundry detergent.
Meal Plan Information
Carry your ID card with you to all meals. The card is necessary to make purchases. Your ID must be presented in order to access your meal plan. Keep your card in a safe place so that it cannot be stolen. In order to protect your account, do not lend or give your card to anyone for any reason.
Meal Plan for Students Who Live Off-Campus
Students who live off campus have the option of purchasing a meal plan via STARS, as well. There is a minimum first-time purchase of $100 (annually). You can use this money at any dining location, and it will be billed to your student account. The convenience of charging your meals to your student account makes this option for off-campus students worth every cent.
All WIU ID cards have been set up with a $0 Rocky Dollars account initially. Rocky Dollars is a debit-like account that is accessed using your WIU ID card. After you deposit money into your Rocky Dollars account, you can present your WIU ID card as a form of payment to purchase goods and services on campus at the Bookstore, vending machines, laundry machines, DPS printing and copying, and all dining locations. To add money, visit wiu.edu/myID.
Adding to Your Account Balance
At any point during the semester, students are able to add money to his or her meal plan account using (1) a pre-paid method (cash, check, or credit card) or (2) by charging to their University/student account. All meal plan pre-paid transactions occur at the UHDS main office, first floor Seal Hall.
All University/student account charge transactions occur on STARS or at the UHDS main office, first floor Seal Hall. All charge transactions are limited to $250/day. For students living on-campus, a maximum of $1,200 per semester can be added to their current meal plan by charging to a University/student account. For students living off-campus, a maximum of $1,800 per semester can be purchased and added to their meal plan by charging to a University/student account. Once a semester charge limit is reached, a student may only add money to a meal plan using a pre-paid method (cash, check, or credit card).
Dining Hall Guidelines
Your ID card is nontransferable and should be treated as if it were a credit card. Misuse of your card increases dining costs to all students. Violations of dining hall guidelines will be referred to Student Judicial Programs for misuse of the card for the first offense. Further judicial referral will occur for each additional violation. The following additional actions are considered inappropriate in the dining halls:
• Permitting others to use your ID card for dining
• Removing utensils (e.g., trays, glasses, dishes, silverware, etc.) from any dining hall
• Throwing food or causing a disturbance in any area of the dining hall (may also result in arrest for disorderly conduct)
• Using electronic sound amplifying equipment in the dining hall during meal hours
• Consuming food or beverages before paying for them
Any person entering the dining hall must wear shoes or slippers with hard soles. Bare feet or socks are not permitted. A shirt must also be worn. These policies are established for health and safety reasons and are in effect throughout the school year.
Meal Plan Refund
At the end of the academic year, purchasing power of $250 or less left on each student’s account will be refunded. (The $250 is based on a student attending both semesters: $125/semester.)