Disability Resource Center


Public Transportation

Western Illinois University, situated in McDonough County, is served by a comprehensive public transportation system through McDonough County Public Transportation (MCPT). This system includes the GoWest bus service and ADA Paratransit Service for individuals who are unable to use the GoWest busses due to a disability. All GoWest busses are equipped with a lift and are wheelchair accessible. For more information on bus routes, please visit GoWest.

ADA Paratransit Service

If you are unable to use the GoWest busses, either permanently or on a conditional basis, such as during inclement weather, you may apply for ADA Paratransit Service. The ADA Paratransit Service Application requires Adobe Reader. If you would like this application in a different format, please contact the Disability Resource Center at 309-298-2512 or disability@wiu.edu.

Part A should be completed by applicants and Part B should be completed by one of the approved professionals listed on page 10 of the application. Completed applications can be sent to the Disability Resource Center, Western Illinois University, 1 University Circle, Macomb, IL 61455 or faxed to 309-298-2361. Applications will be reviewed by the DRC Director within approximately 1 week of receipt. If clarification is needed to make a determination, you will be contacted by the DRC. The DRC will notify you of your eligibility for ADA Paratransit Service in writing via U.S. mail. (I will change this to include email if you are agreeable to updating the application.)

Using ADA Paratransit Service

Upon approval of your application, please take the following steps to use services:

  1. Obtain your MCPT identification card at the University Housing & Dining administrative offices at Western Illinois University located in the main lobby of Seal Hall. Present them with your approval letter and tell them that you need to get your identification card.
  2. Initiate Services before scheduling your first ride by calling Central Dispatch at 309-837-7433 and introduce yourself as a new ADA paratransit passenger.
  3. Schedule your rides as early as possible. When scheduling a ride, you must call during hours of operation. You may start scheduling rides as early as 6:00 am Monday through Friday, 7:00 am on Saturday and 12:00 pm on Sunday. Please note that paratransit services are only available during the fixed route bus service hours, which may be different from general operating hours. You can find Fixed Route Bus Hours of Operation at http://www.gowest.wiu.edu. Please be advised that the fixed route bus service hours change during the summer and University breaks.
  4. Take note of the expiration date and renew your eligibility by submitting a new application to the Disability Resource Center. Upon approval, you will need to update your ID card.

Hours of Operation

Monday - Friday
8:00am to 4:30pm

Contact Info

Disability Resource Center
Memorial Hall 125
1 University Circle
Macomb, IL 61455

Email: SDSC@wiu.edu
Phone: (309) 298-1884
Fax: (309) 298-2361