Quad Cities Campus

Quad Cities Technology

Quad Cities Technology Homepage

Technology Help Desk Information
Help Desk Phone (309)762-9481, ext. 62294
Hours: Monday - Friday  8:30-4:30
Email: qc-helpdesk@wiu.edu


Technology Staff

Andrea Allison

Andrea Allison
Research & Instructional Consultant
Computer Software & Hardware Support, Computer Lab Manager
Phone: (309)762-9481 x62223
Fax: (309)762-6989
E-mail: A-Allison@wiu.edu

Karin Chouinard

Karin Chouinard
Instructional Technology Systems Manager
Web, Inventory
Phone: (309)762-9481 x62314
Fax: (309)762-6989
E-mail: KK-Chouinard@wiu.edu

Christopher David

Christopher David
Assistant Director, Quad Cities Technology
Phone: (309)762-9481 x62278
Fax: (309)762-6989
E-mail: CJ-David@wiu.edu

Paul Finley

Paul Finley
Communications and Network Specialist III
VoIP, Network Infrastructure
Phone: (309)762-9481 x62999
Fax: (309)762-6989
E-mail: PG-Finley@wiu.edu

Michael Weinrich

Michael Weinrich
Instructional Technology Systems Manager
Classroom Support, Classroom Technology
Phone: (309)762-9481 x62279
Fax: (309)762-6989
E-mail: MC-Weinrich@wiu.edu

Jonathan McKenna

Jonathan McKenna
Data Processing & Equipment Technician II
Hardware and Software Support
Phone: (309)762-9481 x62234
Fax: (309)762-6989
E-mail: JR-Mckenna@wiu.edu


Services

Computers
Office: QC technology staff assist with installation, maintenance and repair of computer hardware.

Lab/Classroom
MS Office Professional, SPSS, Web browsers, utilities and other classroom software are available in the instructional and student lab. Installation assistance with class-specific, licensed software may be provided upon request.

Classroom audio/visual
Each WIU Quad Cities classroom features electronic presentation technology including overhead projection or plasma display, computer, document camera (ELMO), and DVD/VCR.

Video-conferencing
Several Quad Cities Complex and Riverfront Hall spaces feature video-conferencing technology capable of connecting classes anywhere in the world.

E-mail & MVS
Zimbra is the WIU web-based e-mail and calendar collaboration suite. zimbra.wiu.edu. MVS is the WIU administrative information system used to access employment records and other mainframe information. MVS can be accessed online from office or home office at mvs.wiu.edu.

Media Resource Center x62294
Items below are available for checkout by faculty and staff. Students may also arrange for use if QC Technology receives authorization by the instructor. Extended check-out may be available upon request.

  • Laptop computer
  • Apple iPad
  • Portable laptop cart
  • CD/Cassette/AM-FM Tuner
  • Digital video camcorder
  • Digital camera
  • Portable projector & screen
  • Video archiving cart
  • Karaoke machine & microphone

Computer Labs

Hours: 8:00AM-9:00PM Monday-Thursday
8:00AM-5:00PM Friday
8:00AM-4:30PM Saturday

WIU Quad Cities Computer labs include Microsoft Office Suite, Internet Tools, and other software including Acrobat Reader, AIM Express, Audacity, iTunes, QuickTime Player, Roxio, SAS, SPSS, STARS, Yahoo! Messenger, Peachtree, Visual Studio Express, and other class specific software. For more info, contact the QC Help Desk at extension 62294.