Western Illinois University - University Technology - User Support - Desktop and Hardware Services

Desktop and Hardware Services

Desktop and Hardware Services performs the installation and maintenance of WIU owned Windows and Mac desktop computers, laptop computers, and printers. Support includes, but is not limited to, supported software installation and troubleshooting, network connections from your computer to the wall, consultation and assistance in computer-related purchases for the campus, and the support and setup of Windows Mobile and iTouch/iPhone devices.

If you need technical assistance or have questions, please call the Support Center at (309) 298-2704 and one of our staff will contact you as soon as possible.

Desktop and Hardware Services Staff:

  • Kevin Morgan - Assistant Director, Technology User Support Services
  • Matthew Clark - Desktop and Hardware Service Manager
  • Dean Roberts - Apple Server Manager
  • Boyd Baker
  • Mike Carr
  • Susan Gray
  • Chad Hankins
  • Bruce McCormack
  • Thomas Rosner